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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ray Swain

December 4, 2023

5  out of  5 rating by Ray Swain
"Friendly, helpful staff. Spoke with Alondra she was a pleasure to deal with and made sure I understood what I was getting for my money."
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Michael Antoniou

November 27, 2023

5  out of  5 rating by Michael Antoniou
"A very good agent and person"
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Delia Tessier

November 10, 2023

5  out of  5 rating by Delia Tessier
"My family and I have been with State Farm for a very long time. I am going on over 12 years with Jamie and they have always treated us just like we were their family. You couldn’t ask for better people that go above and beyond for you."
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Alondra Swain

November 1, 2023

5  out of  5 rating by Alondra Swain
"Been with Jamie for 6 years. The staff and Jamie had been so nice and always answer all my questions. 😊"
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Brian B

September 2, 2023

5  out of  5 rating by Brian B
"Eric is a great agent. Very helpful when you have lots of questions."
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Katherine Morris

August 3, 2023

5  out of  5 rating by Katherine Morris
"Every time I call the staff is amazing and polite. They always solve whatever problems I may have. I would recommend them to anyone"
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prmihelich

January 16, 2023

5  out of  5 rating by prmihelich
"Sarah was very helpful. It was a quick and pleasant experience"
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Franklin Jay

January 12, 2023

1  out of  5 rating by Franklin Jay
"Jamie messed up and never completed filing my car insurance, when I found out six months later he apologized but STILL CHARGED me for the months I didn’t have insurance!! Stealing from a 25 year old public school teacher!! He should be ashamed of himself!!"
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Amanda Rieman

October 25, 2022

5  out of  5 rating by Amanda Rieman
"Jamie and his team are wonderful! They are always polite, professional and caring. We couldn't ask for a better agent."
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Melissa Booze

October 21, 2022

5  out of  5 rating by Melissa Booze
"Jamie Felix and his team are always so helpful, friendly and great!"
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aaron fox

October 21, 2022

5  out of  5 rating by aaron fox
"Excellent service to others with timely responses and personalized quotes that fit all family needs. Highly recommended."
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Juna Richardson

April 20, 2022

5  out of  5 rating by Juna Richardson
"I like State Farm"
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Sandi Minidis

March 29, 2022

5  out of  5 rating by Sandi Minidis
"Nothing but great things to say about this State Farm office. They beat my current program with better coverages and cheaper premiums. Sarah explained the benefits of securing an umbrella policy, so I added this policy to my insurance portfolio. Very knowledgeable and easy to work with. Very responsive to my needs. Highly recommend!"
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Ruth Arnott

April 27, 2021

5  out of  5 rating by Ruth Arnott
"I received a quote in a timely manner and my questions were answered quickly by Sarah. I was very happy with the whole process of switching insurance companies."
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Meagan Bridget Shafto

March 12, 2021

5  out of  5 rating by Meagan Bridget Shafto
"Thankful to have an insurance company that’s very knowledgeable. Life is too busy to be waiting around. They get that. They were very helpful when our house was struck by lightning and we had to make a claim. They were super speedy on pushing everything through for us."
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Katy Horton

March 12, 2021

5  out of  5 rating by Katy Horton
"I’m so happy to have Jamie as my agent! The rates were very competitive and provide a great amount of coverage. Sarah at the office has been so helpful for every thing we have ever needed!"
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D Elliott

March 11, 2021

5  out of  5 rating by D Elliott
"Always friendly good service."
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Matthew Smith

December 19, 2020

5  out of  5 rating by Matthew Smith
"Very helpful, professional and courteous service!"
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Susan Best

December 14, 2020

5  out of  5 rating by Susan Best
"Jamie is a very understanding of every need you have for auto and your renters ins. He will take his time and explain to you on your ins. He is a personal person . Which I like!!!! I would highly recommend Jamie Felix as your ins. Agent!!!!!"
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michelle anderson

November 27, 2019

5  out of  5 rating by michelle anderson
"Jamie was amazing from the moment I contacted him! He made the process of transferring insurance policies and adding new options easy and affordable! I have never felt so taken care of. He truly works for his customers and adds a degree of professionalism that cannot be surpassed. It has been a pleasure to work with him, and I am so glad I am with State Farm now!"
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Lisa Blanchard

November 21, 2019

5  out of  5 rating by Lisa Blanchard
"We've been a customer for over 11 years and have experienced outstanding customer service consistently and without fail. Dan has been especially helpful, working quickly to take care of our needs, even when we call with last-minute, high-urgency requests. I am very impressed with their professionalism, and refer them to everyone who needs insurance. They do have great rates, but that is a bonus. It’s far more critical that your insurance company is knowledgeable and responsive when you need them. I recommend them without hesitation!"
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Sean Chamberlain

November 14, 2019

5  out of  5 rating by Sean Chamberlain
"I called Jamie after doing some life insurance research and running quotes online. I was losing some coverage from leaving my job, and also opening a company. Jamie asked me questions that I would not have considered, and placed me in the appropriate policy that gives me the future flexibility I may need as a business owner. Jamie's rates were lower than I expected, but his advice was the biggest value. I would have likely made a mistake, and I was not asked the questions that Jamie asked. Thank you Jamie!"
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David Kaminski

October 26, 2019

5  out of  5 rating by David Kaminski
"Buying car insurance in Michigan is essentially akin to getting punched in the gut, but at least State Farm made it as pain free as possible. Everyone here (especially Sarah) was extremely helpful and wasn't afraid to answer my occasionlly stupid questions. P.S. State Farm was by far my lowest rate, so I recommend getting a quote here."
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Richard Humphrey

September 10, 2019

5  out of  5 rating by Richard Humphrey
"Sarah Hall, Best experience ever with a insurance agent. Very helpful, everything was done when said and in a timely matter. When asked I will be referring The Jamie Felix Insurance Agency to others."
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Paul Bielby

July 25, 2019

5  out of  5 rating by Paul Bielby
"Jamie and his staff have always been very helpful. They have handled my family's insurance needs for almost a decade. I would recommended them to anyone."